Leotony Prescription Eye Glasses

 

Get amazing pricing and fast-overnight shipping on Prescription Eye Wear:

1.Shipping

How much does shipping cost?

If you choose regular shipping method, we would like to tell you that shipping is free for all orders. If you want to use DHL International Express shipping to expedite the whole process, the shipping fee will be $18.05 for the first pair. The freight increases $5 for each pair added to the order.

When can I expect to receive my glasses?

The glasses will be delivered to you in 10 or 14 days after placing the order for ordinary shipping method. And the DHL International Express shipping takes about 5 to 7 days for delivery.

What is my order status?

To check on the status of the order, sign into your account on leotony.com using the email address and password you used during checkout. Click “Orders” from the menu when you signed in. Then you can check the order status.

What is your shipping route?

For ordinary shipping orders, we would ship the glasses from our factory to US office in Seattle, Washington. Then our US office will ship the order out to you by USPS first class.For DHL International shipping orders, the glasses would be directly shipped out to you from our factory.

What can I do if my package is lost on the way or damaged upon receiving?

Don’t worry! If the USPS website shows that the glasses are missing during transit to you, we would remake the glasses for you at no charge and reship your order. If the package is damaged, you can email us a photo showing the issue, and then we can resend new glasses to you.

2.Return Policy

What is your return policy?

LEOTONY customers have 30 days from the date of delivery to return an item. If you are not completely satisfied with your LEOTONY purchase, for any reason, we will offer you a full refund or exchange within 30 days of receipt. Repair service is free within one year of purchase. We also provide free nose pads and screws replacements for your LEOTONY products.

What is the return process?

•Chat with us or send an email to service@leotony.com for the RA# (Return Authorization Number).
•Fill out your warranty card with necessary information.
•Ship the glasses back with the warranty card and RA#. Returns should be sent to: 24001 SE Black Nugget Road Issaquah WA 98029. Refund or remake will be processed as soon as we received the returned order.

Do you offer lens replacement?

If the lenses scratched in 12 months of receiving the glasses, you can contact us to get an RA number to return the glasses. Then we can replace the lens for you at no charge when we receive the returned glasses.

What do I do if the glasses have prescription issues when I receive them?

Sometimes it takes a few days to adjust to a new prescription, but if you still cannot adapt to your glasses a few days later, you can contact us by online chat or email. Our customer service will help determine the issue for you.
 

3.Orders

How to place an order on your website?

Placing an order on our website is straightforward! You can select a frame you like on our website and click ‘Add to cart” button and choose lens as single vision, bifocal or progressive. Choose the usage of glasses you need, enter your prescription and PD and select the lens type as clear or photochromic. Then you can checkout on the shopping cart page.

What if I need to change my order?

We process orders quickly, but we’ll do our best to accommodate any changes to your order. You are advised to change or cancel an order by Online chat or email within 24 hours of order placement. We will solve the issue for you within 24 hours.

Can I get a discount if I place a large order?

If you are an eye doctor and would like to establish long-term business relationship with us, send an email to service@leotony.com. Then we can check with our supervisor whether we can offer a special discount for you.

Will Beat ANY Price!

Leader in Online Prescription Glasses

You can’t beat our PRICING!  Get exclusive Savings – Visit us today!

CLICK HERE FOR FULL DETAILS